Shipping policy

 

General Info

We ship to virtually any address worldwide — with the exception of batteries to certain destinations. We're based in Northern Ireland, which means, thanks to Brexit, we remain in the UK and the EU Customs Union.

Orders placed before 4 p.m. are usually dispatched the same day. Orders after this time will ship the next working day.


UK & NI

We offer free economy delivery for all UK orders, including Northern Ireland, Channel Islands, and Isle of Man. No postcode exclusions.

Faster options are available at checkout based on your delivery address.

International

We offer free shipping to Ireland on orders over £100.00. Other international orders ship via FedEx by default.

  • Ireland: 2 business days
  • EU: 4–5 business days
  • Rest of World: Varies by location. Please note, in case of return, we do not provide free return label for order originated from outside of the UK or EU. 

DHL Express upgrades are available at checkout.

Battery Shipping

Due to air transport restrictions, batteries cannot be shipped for free outside UK & Ireland. We only ship to approved countries using compliant couriers.

Countries we currently ship batteries to:
UK, Austria, Belgium, Bulgaria, Czech Republic, Denmark, Estonia, Finland, France, Germany, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden

Shipping Schedule

Royal Mail (Domestic & International):
Mon–Fri: 9am–4.30pm (cut-off 4pm)
Saturday: 9am–1pm (cut-off 12:30pm)

Royal Mail Next Day:
Orders after 4pm Friday deliver Monday
No guaranteed Sunday/holiday delivery

DHL Express/Fedex:
Mon–Fri only, cut-off 12:30pm

Battery Shipping: Mon–Fri cut-off 1:30pm

Delivery Expectations

Free shipping (Tracked 48) usually arrives in 2–3 business days. In rare cases (e.g. severe weather), delivery may take up to 5 business days.

We also offer:

  • Royal Mail Tracked 24 – normally arrives next day, but not guaranteed. Cost: £1.90
  • Royal Mail Special Delivery Guaranteed – next working day, fully guaranteed. Starting from £8.50

Please allow the full delivery window before contacting us regarding a late parcel. We're happy to help if your order is overdue.

Need Help?

Need help with your order or have questions? Reach out via our Contact Us page or email us directly — we're always happy to help.