0800 195 4072
Free Shipping
Key Features
Text
Compatibility
Text
Shipping & Returns
- Free UK Shipping: Delivered in approx. 2 working days
- Express Options: Faster methods available at checkout
- Free Shipping to Ireland: For orders over £100.00
- International Delivery: Times vary by destination; shipped via FedEx or DHL
- 30-Day Returns: Return within 30 days from order date
- UK, Ireland and EU Customers: Free return label provided
- Full Return Policy: Read Here
- Full Shipping Details: Read Here
Payment
Safe payment on our website.
Pay by card, Klarna, PayPal, Apple Pay, G-Pay, Shop Pay, Revolut, Bancontact, iDeal, or even bank transfer.
Customer Service
Email and chat available 24/7
Free number UK: 08001954072
International: +442838341148
Phone Line Opening Hours
- Monday - Friday: 09:00-17:00
Terms of service
General Terms and Conditions (GTC)
1. Introduction
1.1 These terms and conditions govern your use of our website; by using our website, you accept these terms and conditions in full.
1.2 If you disagree with these terms and conditions or any part of these terms and conditions, you must not use our website.
2. The Contract Between Us
2.1 A legally binding contract is formed when we accept your order and confirm this via email. 2.2 We must receive payment of the whole price of the goods before we can accept your order.
3. Price and Payment
3.1 The prices for goods are set out on our website.
3.2 Additional charges for delivery are displayed on our website.
3.3 Payment methods accepted include credit card, debit card, and PayPal.
4. Right to Cancel
4.1 You have the right to cancel your contract within 30 days without giving any reason.
4.2 To exercise the right to cancel, you must inform us via email: support@flexxmemory.co.uk.
4.3 We will refund you within 14 days of receiving the goods back, excluding additional shipping upgrade costs.
5. Cancellation by Us
5.1 We reserve the right to cancel the contract if:
- We have insufficient stock.
- We do not deliver to your area.
- The price was listed incorrectly due to an error.
5.2 We will notify you by email and refund any amounts within 30 days.
6. Delivery
6.1 Delivery will be made to the address specified in your order.
6.2 Delivery will be made within 30 days of order acceptance.
6.3 You become the owner of the goods once payment is received and goods are delivered.
7. Returns and Refunds
7.1 We offer a 30-day money-back guarantee for unopened items.
7.2 Faulty items can be returned for a replacement or refund within the warranty period.
7.3 Default Warranty Replacement
7.3.1 If an item develops a fault, the default action is a warranty replacement.
7.3.2 If the replacement item also develops a fault, the customer can choose either a replacement or a refund.
7.4 Partial Refunds Based on Warranty Period
7.4.1 If the customer refuses the default option of a replacement and prefers a refund, we offer a partial refund based on the warranty period and the duration of use during this period.
7.5 Specific return processes and requirements are detailed on our website.
7.6 Contact us at support@flexxmemory.co.uk for return authorizations.
8. Liability
8.1 Notify us of any issues with your order within 10 working days.
8.2 We are not liable for indirect or consequential losses.
8.3 Our liability is limited to the amount paid for the goods.
9. Consumer Rights
9.1 These terms and conditions do not affect your statutory rights as a consumer under UK law.
10. Notices
10.1 All notices must be sent to support@flexxmemory.co.uk.
10.2 Notices from us to you will be displayed on our website.
11. Events Beyond Our Control
11.1 We are not liable for any failure to deliver goods caused by events beyond our control.
12. Privacy
12.1 Your use of our website is subject to our Privacy Policy.
13. Third Party Rights
13.1 A person who is not a party to this agreement has no right to enforce any term of this agreement under the UK Contracts (Rights of Third Parties) Act 1999.
14. Governing Law
14.1 The contract shall be governed by and interpreted in accordance with Northern Irish law, and the courts of Northern Ireland shall have jurisdiction.
15. Entire Agreement
15.1 These terms and conditions, along with our Privacy Policy and website details, constitute the entire agreement between you and us.
Additional Clauses Required by UK Law
16. Complaints Procedure
16.1 If you have any complaints, please contact us at support@flexxmemory.co.uk.
17. Alternative Dispute Resolution
17.1 If we cannot resolve a complaint using our internal procedure, we will inform you of your option to use an Alternative Dispute Resolution (ADR) provider.
18. Consumer Information
18.1 Under the Consumer Contracts Regulations, you have a right to request certain information which must be provided in a durable medium.
19. Distance Selling Regulations
19.1 Our terms and conditions comply with the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.